FAQ's

No contract binding the client to using our services for a specific amount of time, however there are Terms and Conditions of Service that outlines both the Carer/Clients duties and responsibilities, that needs to be signed prior to start of Service.

A Comprehensive Patient Assessment is offered in order to determine the level of care required. Doctors and relevant parties are consulted in order to determine level of care.

A Care Plan is drawn up and a Carer is placed with the patient.

Yes, Carers fill out a daily activity report and Care Book. A Registered Nursing Sister visits patients once a month to monitor activity reports, carer conduct and patient needs.

The Carers duties and responsibilities are :

Promote the well–being of the patient.

Execute a care plan.

Maintain the patients’ hygiene and nutrition.

Promote the physical comfort, rest, and sleep of the patient.

Promote communication with the patient.

Enrolled Nurses and Enrolled Nursing Assistants have the appropriate medical qualifications. Our Carers are not medically qualified but have all completed a basic home care course at a reputable training institution. Some have done a basic First Aid course as well. All our carers have a minimum of 6-12 months hands on experience.

Invoicing is done every two weeks. Payment of the invoice is the responsibility of the patient/family members, and done via EFT.

Yes we do have male carers available

We do emphasize that our carers are companions and are there to look after the well-being of the patient. Therefore, the carer may only do light housework such as cleaning the patients room, making their bed and preparing their food.

We do try to match the personality of the carer with that of the patient.

Should the patient not get on with the carer we will replace him/her with another carer.

The carers are trained to assess the situation and will immediately contact the emergency numbers as supplied to the Agency beforehand.

We require one weeks notice, but also understand that in some instances this is not always possible.

Carers For You Agency works in Cape Town.

Carers For You will arrange a personal face to face visit with the client to ascertain the care needs of the client. Once this has been completed we will liaise with the family and suggest a possible Care Plan.

Our carers at Carers For You remove the stress and vulnerability of not being physically or mentally able to do daily activities. This offers the elderly an opportunity to enjoy every day in the comfort of their own home. We work with doctors to provide whatever medical needs are necessary.

Our carers help with anything from grocery shopping to helping the client getting dressed and washed. Our carers will assist the client with their medication and ensure a safe and clean environment. We aim at providing our clients with companionship in order to maintain the clients’ mental and emotional well-being.

Carers For You has dedicated agency care workers on hand to place with you while your regular carer recovers.

Yes, you can contact us 24/7 in case of emergency and in cases which require urgent attention.

Our carers all certified with a Home Care Course and will only be placed with the client once they have gone through a careful recruitment process and once they have been properly vetted on qualifications and references.